Contact the team

Player support

Need help with your account, the launcher, or a gameplay issue? Email business@wagyu.io or open a private support ticket in the official Undead Blocks Discord.

For technical issues, include your operating system, game or launcher version, and the steps that led to the problem. Tell us what you expected to happen and what happened instead. Screenshots can help, but remove unrelated personal information before sending them.

Send account-specific details only through email or a private ticket. Never share your password, wallet recovery phrase, private key, or full payment-card details.

Email Support Open Discord

Press and partnerships

For interviews, media assets, creator collaborations, or business opportunities, email business@wagyu.io. Include your organization or channel and a brief description of your request.

Open Media Kit

Privacy requests

To ask about your personal information or request access, correction, or deletion, email business@wagyu.io with the subject Privacy Request.